FAQs

FAQs

Answers to your Questions

What is Bluechai?

We, Stefan Dorn, Nawaporn Chotechamchoi and Barbara Dorn, founded our startup “Fluxias GmbH” in March 2016 through which we run Bluechai.com. We focus on tea and cocktail products with unique properties for that special “Wow” effect when consumed.

Our passion is to discover exotic ingredients all over the world and to create amazing products that our customers fall in love with. Since opening shop our teas have been featured on television and in magazines such as Bon Appétit, Glamour, Joy, Self and Business Insider.

On social media drinks made with #Bluechai are a big hit as users uploads selfies and videos of their color-changing drinks. Currently our tea selection consists of 10 teas, all of which have certain exotic features or aren’t commonly available. For our teas we only select organic ingredients like blue butterfly pea flowers, pandan leaves, lemongrass, bael fruit, chrysanthemum, rare black goji berries, hibiscus blossoms, German hops and many other flowers and herbs.

With Bluechai, you can:
✔ Brew amazing blue teas, that are 100% natural and organic
✔ Create color-changing cocktails by adding lemon juice to Bluechai
✔ Use Bluechai/Blue Matcha as all natural blue food dye for smoothies, baking and latte
✔ And so much more!

 


 

How to brew the perfect cup of Bluechai?

Place approx. 2g or 1-2 teaspoons of your Bluechai tea in a mug, rinse and pour 250ml of boiling water onto the Bluechai tea.

Steep for 3-8 minutes depending on the intensity and flavor desired, then enjoy either hot or let cool and add ice cubes, honey and lemon juice. Good for 2 flavorful brews!

Be sure to read our full brewing instrctions on https://bluechai.com/brewing-instructions/ as well!

Adding lemon juice changes the color of the the from blue to pink, that is for all our color-changing teas that contain either butterfly pea flower, blue mallow flowers or black goji berries. Enjoy!

Our teas combine well with: Stevia tea, lemongrass tea, honey and lemon juice. The unique wooden/bamboo Bluechai packaging keeps your tea fresh and delicious for up to two years. The packaging protects your tea from exposure to odors, light and oxygen, all while keeping the fresh flavors and aromas in.


Why does Bluechai Tea change its color from blue to pink?

Bluechai is made of a special flower called butterfly pea that is naturally blue. The blue color is caused by an interplay of anthocyanidin and hydroxycinnamic acids that protect the flower from hydrolytic degradation.

The color is basically a protection against harmful UV rays. The plant’s natural flavonoids are dissolved simply by adding hot water onto the (dried) flowers and thereby making your cup of tea, or cocktail, naturally blue.

The color change from blue to purple is caused by a change in pH value, for example by adding a few drops of citrus juice. Bluechai therefore is a natural pH indicator. You can even reverse the color-change by adding baking soda, so your purple drink turns back blue right in front of your eyes.

Anthocyanins are a group of around 400 water-soluble pigment molecules that due to their structure and biosynthesis are classed as flavonoids, and appear red, purple or blue according to their pH (in acidic pH levels they appear more red, in neutral conditions purple, and in alkaline more blue). Flavonoids are generally yellow in appearance, hence their name, which is etymologically derived from the Latin for “yellow”, flavus, and does not indicate any association with flavour.

Watch a cup of Bluechai Tea changing color from blue to pink. For this effect you simply have to add a few drops of lemon or lime juice to your drink!


Where can you buy Bluechai?

We’re selling all Bluechai teas and many more peculiarities through our shop at https://bluechai.com/shop/

We place great emphasis on pure, natural ingredients but also on design, packaging and re-usability. Excellent customer support and transparent communication are as important to us as fast shipment.

Bluechai teas get shipped worldwide from our warehouse in Germany and reach customers through sophisticated logistics anywhere in the world within 7 days.

Several bars, hotels and spas in the United States, Denmark, Germany and the United Arab Emirates already offer Bluechai as tea and in fancy cocktails. We’re currently setting up a distribution network in Germany through which Bluechai will be available locally in shops and delis by the end of the year.

Interested in offering our naturally blue teas in your café, restaurant, spa or hotel?
Let’s talk! Get in touch with us via https://bluechai.com/contact/

Butterfly Pea Tea Information

Will the blue butterfly pea flower tea stain my teeth?

Bluechai teas will not stain your teeth in any way.

The anthocyanins contained in the butterfly pea flowers are water-soluble vacuolar pigments that may appear blue or pink depending on the pH. They will color food blue but not your teeth or tongue.

Will the butterfly pea flower stain clothing and if so, is it washable?

A drop of Bluechai Tea won’t stain clothing, even bright or white colors. Soacked in Bluechai Tea over night clothing will become blue however, technically it can be used to dye clothing but the effect won’t last long. After washing the clothing 2-3 times, the blue will disappear.

What are the antioxidant properties of this blue tea? Are they similar to white tea? green tea?

Bluechai is packed with antioxidants such as Proanthocyanidin and Anthocyanin which stops the harmful effects of free radicals. This helps to improve overall cell health by perventing premature aging, cutting the risk of cancer and other diseases. Proanthocyanidin is one of the most powerful antioxidants as it is able to increase the collagen and elasticity in skin cells. There are lots of similarities between blue tea and white/green tea in terms of health benefits. Blue teas are said to have the added benefit of improving eye health and hair strength. See our health information page for more info on these facts.

How can I make layered drinks/cocktails that slowly change their color from blue to pink?

We have published a video made by Nifty/Buzzfeed using our product in the way you desire here:

COLOR-CHANGING TEA – BUTTERFLY PEA VIDEO

You will need to create layers of the liquids you wish to add to your drink, then add blue matcha or Bluechai tea on top, similar to the technique explained here: https://mixthatdrink.com/how-to-pour-a-layered-cocktail/ – afterwards your guests will be able to mix these together and enjoy the color change!
If you can’t add lemon to your drinks (due to the milk), you’ll need to change the pH value of your drinks some other way. Bluechai and blue matcha is blue at pH values of 6-7 and slowly changes color to pink with pH values of 8 and above

SHIPPING INFORMATION

What Shipping Methods Are Available?

All orders are dispatched from our warehouse in Germany via international priority airmail. Our preferred shipping partner is Deutsche Post, the parent company of DHL. 

If you’d like us to use a different shipping partner like FedEx, TNT or DPD please get in touch with us directly before placing an order.

Do You Ship Internationally?

Yes, in fact we ship worldwide via priority airmail or registered trackable priority airmail.

Estimated delivery times

  • Europe: 3-5 working days
  • US & Canada: 7-14 working days
  • Asia & Africa: 10-14 working days

How Long Will It Take To Get My Package?

Our warehouse is located in Germany, so if you’re based in Europe approx 5-7 days. For the US and other countries, you should receive your order within 5-14 days after having placed an order. For registered priority airmail you’ll be able to track your order in near real-time.

When is my order shipped?

During the business week we ship all orders within 24 hours. If your order reaches us before noon (CET) it is dispatched on the same day. On Saturdays orders leave our warehouse at 5pm, all orders entered on Sunday are dispatched Monday morning.

PAYMENT INFORMATION

What Payment Methods Are Accepted?

We accept all major credit cards, debit cards, PayPal and PayPal echeque.

Is Buying On-Line Safe?

Bluechai.com is 100% safe and secured. All our pages are SSL encrypted (check the green lock in your URL bar) and our payment processors are PCI level 1 certified. Stripe which handles our credit and debit card processing and well as PayPal are certified to PCI Service Provider Level 1, the most stringent level of certification. All your data is always safe with us!

Tea & Accessories Information

How do I store Bluechai teas? What’s the expiration date?

Please store the flowers in the original Bluechai packaging or in a closed bag/jar in a dry and cool place, avoid direct sunlight.

Use before expiration date which is about 2 years after purchase (Bluechai tea is harvested on a regular basis, so be assured that you’re receiving the freshest tea!).

ORDERS AND RETURNS

How do I place an Order?

It’s really easy: Go to our shop and use the “Add to cart” button for all the Bluechai teas you’d like to order. Once you’ve finished selecting, simply visit the checkout page through the “Cart” icon on the top right side. Now all that’s left is entering your shipping/billing info and selecting the payment method. Upon placing your order, your package leaves our warehouse within 24 hours.

How Can I Cancel Or Change My Order?

You can either change or cancel your order through your account dashboard. Please note that this is only possible if we’ve not yet shipped your order. Alternatively you can also contact us directly.

Do I need an account to place an order?

No, you can checkout without an account and we also do not force you to create an account upon checkout either. There is the possibility to create a Bluechai account though which will make managing your addresses, orders and preferences such as the Wish List much easier.

How Do I Track My Order?

Please visit the Track your order page, enter your order ID and e-mail and you’ll be able to see the whereabouts and processing status of your order.

Who should I to contact if I have any queries?

We hate unfriendly customer service, hate long delivery times and hate bad products. Which is why we’re here for you: Amazing customer service, ultra fast worldwide shipping and teas of the highest quality you can imagine. Contact us here!

How Can I Return a Product?

If your return request is in line with our terms & conditions you may request a full refund. Please let us know your order ID, name and email as well as the desired payment method for your refund in each request.

Any unanswered questions? Contact Us

Happy Bluechai Customers from around the world

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